Join our team

Salary: Up to $90,000/year
Location: Ames, IA and surrounding areas
Employment Type: Full-Time, Salary

Benefits:

• Competitive salary based on skill and certifications
• Team-Based Profit Sharing
• Health, dental, and vision insurance
• Paid holidays, sick days, and PTO
• Retirement Plan
• Paid parental leave
• Free access to on-site employee gym
• Optional 4-day work weeks when applicable
• Strong focus on leadership development and trade specialization

About the Role:
Iowa Home Consulting is seeking a highly organized, people-driven General Manager to lead daily branch operations and drive production, quality, and team performance. This role is responsible for overseeing field operations, estimating, customer service, and internal systems while working closely with ownership to execute growth plans and maintain company standards.

This is a hands-on leadership position for someone who thrives in accountability, structure, and operational excellence, not a desk-only role.

Responsibilities:

Branch Operations & Performance

• Set and manage monthly production targets on a quarterly basis
• Track weekly performance trends and report to ownership
• Monitor labor hours vs. revenue for productivity and profitability
• Adjust staffing and schedules in coordination with leadership

Hiring & Team Leadership

• Lead hiring and termination decisions with ownership
• Conduct performance reviews and oversee disciplinary processes
• Approve and track PTO and time-off requests
• Maintain strong team morale and lead weekly field meetings

Field Operations Manager Oversight

• Hold weekly 1:1 meetings with the Field Operations Manager
• Approve material orders and review bi-weekly planning sheets
• Audit scheduling, admin tools, vehicle maintenance, and inventory
• Mentor and support the FOM in leadership growth

Estimating

• Serve as the primary estimator for the branch
• Conduct site visits and produce accurate, detailed estimates
• Maintain estimating standards and pricing consistency
• Collaborate with field leadership to plan job execution

Customer Service Oversight

• Monitor call logs and client communication quality
• Ensure scheduling accuracy between CS and field teams
• Enforce company scripts, policies, and professionalism standards
• Step in directly on escalated client issues when needed

Payroll, Systems & Admin

• Process bi-weekly payroll
• Enforce consistent use of internal systems
• Ensure documentation accuracy across operations

Budgeting, Risk & Strategy

• Monitor expenses and job profitability
• Identify operational risks and implement corrective action
• Support planning cycles and prepare the branch for long-term growth

What We’re Looking For

• Proven leadership experience in operations, construction, trades, or home services
• Strong organizational and time-management skills
• Confident decision-maker who holds teams accountable
• Comfortable leading people, systems, and numbers
• Clear communicator with high professional standards
• Able to balance big-picture planning with day-to-day execution

What We Offer

• Salaried leadership position
• Direct influence on company growth and operations
• Strong support from ownership
• Opportunity to build scalable systems and lead a growing team
• Stable, values-driven company culture